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Policy

Key terms and definitions in this privacy policy:

  • StayCozy.in website, mobile application, software, content, and services offered through StayCozy.in, are collectively referred to as “StayCozy.in”
  • Begritty Technologies Private Limited is referred to as the “company” or “us” or “our” or “we”
  • User is anyone who is accessing or using StayCozy.in and referred to as “you” or “your” or “yourself” or “user”

Begritty Technologies Private Limited operates StayCozy.in.

We are not in the business of selling your personal information. We take the privacy of our users very seriously, and our policy strictly adheres to the applicable information technology and data protection laws, rules and regulations.

Please read the privacy policy carefully before using or registering at StayCozy.in. Your use of StayCozy.in shall signify your acceptance of this privacy policy, the terms and conditions including but not limited to your consent for collection, using or sharing your information as per this privacy policy and your agreement to be legally bound by the same.

This privacy policy does not apply to information that you provide to, or that is collected by, any third party through StayCozy.in, and any third-party site that you access or use in connection with using StayCozy.in.

Account Creation

You need to create an account at StayCozy.in to access certain information and use some sections for which we need your verified email address or mobile number. You have to accept the terms and conditions before creating an account. We reserve the right to creation of an account at StayCozy.in, and can reject the creation based on any reason we may find appropriate without stating and is not liable to give a clarification or reason for rejecting the account creation.

Personal Information

When you use StayCozy.in, we collect and store your personal information which is provided by you from time to time. We use your information to deliver services to you and enhance your overall experience using StayCozy.in.

We need your personal information when you create an account at StayCozy.in, including your email address and a password, which is used to protect your account from unauthorized access. To provide you with access to StayCozy.in, we will require you to provide the name and contact information described above, and may also request that you update or verify this information from time to time. By using StayCozy.in, you agree to provide accurate information, and to cooperate with our company employees to ensure accuracy. We also collect a copy of government approved ID for authenticating and identifying the user.

As a StayCozy.in user, you can create a profile that includes personal information regarding your property or requirement plus other content, such as photos. This information may be accessed and viewed by other users of StayCozy.in. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.

User Access and Preferences

We may automatically receive and record the server log details relating to your access or use of StayCozy.in, including but not limited to, your location, information about your internet connection, mobile device, internet protocol address, cookie information, web beacon information, and details of the web pages you visit, etc. Further, we may also collect information about your preferences and settings such as time zone and language, your searches and the results you selected from the search and your transactional information. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. We may access information for data caching to enable faster access to StayCozy.in.

Financial Information

We may ask for information related to payments including details of your bank account, credit card, or debit card or any other mode of payment as provided by us and opted to be used by you. When payment card account information is being transmitted on or through StayCozy.in, it will be protected by encryption technology. You expressly consent to the sharing of your information with third party service providers, including payment gateways, to process payments and manage payment card information.

Transaction Details

We collect transaction details related to your use of StayCozy.in including the type of service requested, date and time the service was provided, amount charged, order(s) placed, personal and sensitive information in the reports generated pursuant to the availing of the our services and other related transaction details.

Social Media

We may also collect information about you from other social media platforms and other sources. Such information is added to your account and treated as sensitive and personal information by us.

User Communication Details

When you send messages through StayCozy.in, we collect and maintain information associated with those messages, including email addresses and content.

When you send and receive SMS messages to or from StayCozy.in, we collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction, for logging purposes.

Company Rights

We will have a right to use your information for internal purposes such as auditing, data analysis, and research relating to StayCozy.in, for promotion and marketing purposes, for sharing such information with any third party, including any service providers, in the course of providing or enabling provision of the services through StayCozy.in, for diagnosing and troubleshooting problems including with our servers, to enforce our terms and conditions or privacy policy, and for any other purpose with your consent.

By agreeing to post a listing or requirement at StayCozy.in or responding to and advertising on StayCozy.in or by using the services of StayCozy.in, the user hereby acknowledges and allows the company and other users of StayCozy.in to get in touch with the user from time to time for intimating the users on services, promotions, offers, and deals they might be interested in. StayCozy.in can use the user's email address and contact numbers for this purpose irrespective of the user's registration with the "National Do Not Call Registry" and will override any such registrations.

If you post feedback to us, we collect and use this information as in order to provide customer support and so as to address your concerns.

Third-parties and Advertisers

You hereby acknowledge and agree that when you use StayCozy.in, there may be certain links which may direct you to other websites or applications not operated/maintained by us (the “third party site”). The manner in which your information is collected, received, stored, processed, disclosed, transferred, dealt with and handled by such third party site(s) is governed by the terms and conditions and privacy policy of the respective third party site(s). The company urges you to acquaint yourself with the terms and conditions and privacy policy of every such third party site.

We hereby expressly disclaim all liabilities with respect to the manner in which the third party site collects and/or uses your information. At StayCozy.in, there may be third parties who advertise their products and/or services. Such third parties may place or recognize a unique "cookie" on your browser and may use information about your visits to StayCozy.in and other websites in order to provide advertisements about goods and services of interest to you. We shall, in no event, be liable for any unauthorized or unlawful disclosures of your personal information made by advertisers, who are not subject to our control.

Disclosure

We may be required to share your personal information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for StayCozy.in to disclose your information, if so required, under applicable law.

We may need to disclose your information, if required to do so by law and if such action is necessary inter-alia to comply with a legal obligation, protect and defend the rights or property of the company, including to enforce our agreements, policies, and terms and conditions, protect the personal safety of the company, the users, or any person, in an emergency, and protect the company from incurring any legal liability.

We shall be at liberty to disclose your information to service providers to facilitate the provision of any of our through StayCozy.in and any third parties who provide services, such as auditing, data analysis, and assistance with delivery of relevant marketing messages and advertisements. If you provide a mobile phone number and/or e-mail address, the company or the third party service providers or the persons authorized by them, may send you text messages/e-mails in relation to your use of StayCozy.in. We contractually require these third parties to keep such information confidential and use it only for the purposes for which the company discloses it to them. These third parties may view, edit, or set their own cookies or may place beacons on your personal information. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy policy.

We may share personal information with third-parties including hosts and other service providers who work for the company, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Any content or personal information that you share or upload on the publicly viewable portion of StayCozy.in will be publicly available, and can be viewed by other users.

We may disclose or transfer your information (personal or otherwise) to any group company or subsidiary or affiliate, and to a third party if the company sells, transfers or divests all or a portion of the company’s business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.

Charges

We reserve the right to charge or change the charges for any service provided through StayCozy.in at the discretion of the company.

Unsubscribe

You may opt-out of receiving notifications from us by sending us an email at support@staycozy.in or by clicking a link that we provide via email. Despite your indicated email preferences, we may send you notice of any updates to our Terms and conditions or privacy policy.

Security

Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function. We do not store your payment card account information, and does not have direct control over or responsibility for your payment card account information. Hence, the company cannot guarantee that transmissions of your payment card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by the company or the company’s third party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third party access, or other causes beyond its control. You play an important role in keeping your personal information secure. You shall not share your user name, password, or other security information for your account with anyone. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this privacy policy. If you have any questions about the security on StayCozy.in, please contact us.

Changes to Privacy Policy

The company retains an unconditional right to modify or amend this privacy policy without any requirement to notify you of the same. You can determine when this privacy policy was last modified by referring to the “Last Updated” at the beginning of this page. It shall be your responsibility to check this privacy policy periodically for changes. Your continued use of StayCozy.in following the posting of changes to this privacy policy, will constitute your consent and acceptance of those changes.

User Agreement

You hereby expressly provide the company with your consent and authorization to collect, share, store, and transfer any information or sensitive personal information as provided by you in relation to our services. By agreeing to terms of this privacy policy, you agree to us sharing and transferring your information or sensitive personal information with any third party including hosts or service providers for the purposes necessary in order to provide our services, to troubleshoot problems, to enforce our terms and conditions or privacy policy, to comply with our legal obligations or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services and for such other purpose mentioned herein.

All information disclosed by you shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity, genuineness, misrepresentation, fraud, or negligence, etc. of the information disclosed shall lie on the company nor will the company in any way be responsible to verify any information obtained from you.

For any queries, write to us at contact@staycozy.in.